Terms and Conditions for the Jarrolds Personalisation Promotion

·       Each customer that purchases a Radley leather handbag at the Participating Store during the Promotion Period will be entitled to one free handbag personalisation service (the “Gift”).

·       This promotion is only valid from 6pm until 9pm (GMT) on 5^th December 2024 (the “Promotion Period”) at Jarrolds Department Store (1, 11 London Street, Norwich, NR2 1JF) (the “Participating Store”).

·       The qualifying Radley leather handbag may only be personalised with the Gift in the Participating Store on the day of purchase. The customer can choose for the handbag to be painted with up to two initials.

·       There are approximately 15 time slots available for the Gift at the Participating Store. The Gift is subject to availability and timings.

·       Radley cannot guarantee that every customer will receive a Gift. 

·       This promotion is not available at any standalone Radley stores, any other Radley concessions in third-party department stores, in any other Radley stockists not listed above or online.

·       One Gift per eligible purchase. Each customer is only entitled to up to five (5) Gifts in total.

·       This promotion cannot be used in conjunction with any other voucher and cannot be exchanged for cash.

·       The customer cannot return or exchange the handbag following the personalisation.  

·       The promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the promotion.

·       Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this promotion. 

·       Radley reserves the right to amend the rules of the promotion, to withdraw the promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the Gift in the event of non-compliance with these terms and conditions.

·       Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk. 

·       With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift.

·       The promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales. 

·       Promoter: Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

TERMS AND CONDITIONS FOR THE RADLEY CHRISTMAS CRACKER PROMOTION (THE “PROMOTION”)

1.     Introduction

a)     The Promotion is organised and run by Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.

b)     By entering this Promotion, you agree to these Terms and Conditions (the “Terms”) and any decisions reached by Radley, which are final and binding in all matters related to this Promotion.

c)      The Promotion will run from 13:00 to 14:00 on 12^th December 2024 (GMT), or until stocks last (the “Promotion Period”).

2.     Who can enter the Promotion?

a)     Participants must be aged 16 or over and a resident of the UK with a UK postal address.

b)     This Promotion is not open to directors, members, partners, employees, agents or consultants of Radley, any person who directly or indirectly controls or is controlled by Radley, or any supplier of goods or services in connection with the Promotion, or their spouses, life partners, business partners or immediate family members.

c)     By entering the Promotion, you hereby warrant that all information submitted by you is true, current and complete. Radley reserves the right to verify the eligibility of all participants and disqualify a participant for submitting false information.

3.     How does the Promotion work?

a)     No purchase is necessary to enter the Promotion and entry is free. To enter the Promotion, participants must:

                         i.         find the Radley team in Covent Garden, London and receive one of the twenty (20) Radley Christmas crackers (each a “Cracker”);

                        ii.         pull the Cracker with a Radley staff member to reveal a numbered card; and

                       iii.         take the Cracker and the numbered card to Radley’s Floral Street store at 37 Floral St, London, WC2E 9DJ (“Participating Store”) to redeem their Prize,
(together an “Entry”).

b)     Participants can only enter the Promotion once. If a participant submits multiple Entries, only the first Entry will be accepted in the Promotion. If a submission fails to satisfy any or all requirements of an Entry, it will not be counted as a valid Entry and will be void.

c)      All Entries must be received by Radley during the Promotion Period or they will be void. Radley will not accept responsibility for:

                         i.         Entries that are lost, mislaid, damaged or delayed, regardless of cause; or

                        ii.         any change in dates, times or cancellations or other arrangements that may prevent a winner from accepting, taking or using a Prize.

d)     The winners will be the first twenty entrants who find the Radley team, pull a Cracker, and redeem the Prize at the Participating Store within the Promotion Period.

e)     The winners will be informed of their Prize by a representative of Radley in store (the “Notification”).

f)      Winners can only redeem their Prize in the Participating Store. The Prize must be redeemed at the same time as the Notification.

g)     If a winner is found to be ineligible or fails to comply with the Terms, then the winner may, in Radley’s sole discretion, be disqualified and an alternative winner will be selected.

4.     Prize

a)     There are twenty (20) Prizes available. Twenty (20) winners will each receive one Prize.

b)     Each Cracker will be numbered, and each number will correspond to one of the Prizes as follows:

1.     1 x Heritage Dog Outline Large Flapover Matinee Purse in Black (SKU: 10444)

2.     1 x Bath Soak Decanter (SKU: 4009604)

3.     1 x accessory of the winner’s choice, being either a foldaway bag, umbrella or tote bag up to the value of £30

4.     1 x Dukes Place Crossbody in Black (SKU: H1555001) or Navy (SKU: H1555401), valued at £179

5.     1 x Keyring and Lip Balm Set (SKU: 4009595)

6.     1 x Heritage Dog Outline Medium Bifold Purse in Black (SKU: 10442)

7.     1 x Heritage Dog Outline Large Flapover Matinee Purse in Black (SKU: 10444)

8.     1 x Bath Soak Decanter (SKU: 4009604)

9.     1 x accessory of the winner’s choice, being either a foldaway bag, umbrella or tote bag up to the value of £30

10.   1 x Dukes Place Crossbody in Black (SKU: H1555001) or Navy (SKU: H1555401), valued at £179

11.   1 x Keyring and Lip Balm Set (SKU: 4009595)

12.   1 x Heritage Dog Outline Medium Bifold Purse in Black (SKU: 10442)

13.   1 x handbag of the winners’ choice up to the value of £250 at full price

14.   1 x Keyring and Lip Balm Set (SKU: 4009595)

15.   1 x accessory of the winner’s choice, being either a foldaway bag, umbrella or tote bag up to the value of £30

16.   1 x Bath Soak Decanter (SKU: 4009604)

17.   1 x accessory of the winner’s choice, being either a foldaway bag, umbrella or tote bag up to the value of £30

18.   1 x Heritage Dog Outline Medium Bifold Purse in Black (SKU: 10442)

19.   1 x Bath Soak Decanter (SKU: 4009604)

20.   1 x Keyring and Lip Balm Set (SKU: 4009595)

                                                      (each a “Prize”).

c)      All Prizes are subject to stock availability in the Store on the date of the Promotion.

d)     The Prize is non-transferable and non-exchangeable for cash. The Prize is for personal use only and not for resale. The Prize may be forfeited in the event that Radley determines that the Prize is being misused. Radley reserves the right to substitute a Prize of equal or greater value in its absolute discretion.

5.     General

a)     Radley reserves the right to amend the rules of the Promotion, to withdraw the Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the Prize in the event of non-compliance with these Terms.

b)     The decision of Radley regarding any aspect of the Promotion is final and binding and no correspondence will be entered into about it.

c)      Radley may use your personal details to contact you for administrative purposes related to this Promotion.

d)     If you have elected to be added to Radley’s email database, you will also receive promotional emails with offers, news, products and information. You can unsubscribe at any time.

e)     Radley will keep your personal information safe and will use it in accordance with the privacy policy available on its website (www.radley.co.uk/help/privacy-cookie-policy/).

f)      Participants are encouraged to read these Terms in conjunction with Radley’s online terms and conditions at www.radley.co.uk.

g)     The winners’ surnames and geographic locations will be made available. The winners will have the right to object to this information being published or to request a reduction in the amount of information being published. Radley may be required to provide this information to the relevant regulatory authorities. 

h)     The winners may be requested to participate in reasonable post-event publicity, and agree to any such content being shared across Radley’s social media channels. Radley will not use any of the winners’ personally identifiable information for post-event publicity purposes without first obtaining their consent to do so.

i)       The Prize may become unavailable due to events outside of Radley’s control. In such an event, Radley will endeavour to provide a substitution for the Prize.

j)       Radley is not responsible for any costs associated with the Prize that are not included in these Terms.

k)     Any cancellation or changes will be posted on the relevant Promotion page at www.radley.co.uk.  

l)       With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of entering the Promotion, accepting or using the Prize.

m)    This Promotion is run by Radley and has no affiliation with any third parties. Any complaint about the Promotion should be directed to Radley.

n)     If you require any help or have any enquiries relating to these Terms, please contact Radley at the address above.

o)     These Terms shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

Terms and Conditions for the Christmas Personalisation Promotion
(the “Promotion”)

·       Each customer that purchases a Radley leather handbag at a Participating Store during the Promotion Period will be entitled to one free handbag personalisation service (the “Gift”).

·       This Promotion is only valid from 11 am until 6 pm (GMT) on 12^th December 2024 at the Participating Stores specified below (the “Promotion Period”).

·       This Promotion is only available at the following Radley stores: Radley Glasgow (Unit 43, Buchanan Galleries, Glasgow, G1 2GF), Radley Cheshire Oaks (Unit 114C/D, Cheshire Oaks Outlet Village, Kinsey Road, Cheshire, CH65 9JJ), Radley York (Unit 138, York Designer Outlet, St Nicholas Avenue, Fulford, York, YO19 4TA), Radley Cannock (Unit 74, Designer Outlet West Midlands, Eastern Way, Cannock, Staffordshire, WS11 7JZ), Radley Ashford (Unit 42, Kimberley Way, Ashford, TN24 0SD), Radley Braintree (Unit 73, Freeport Village, Charter Way, Braintree, Essex, CM77 8YH), Radley Gunwharf Quays (Unit 67, 79 Gunwharf Road, Portsmouth, PO1 3TZ) and Radley Mansfield (Unit 34, East Midlands Designer Outlet, South Normanton, Mansfield DE55 2JW) (the “Participating Stores”). 

·       The Gift will be provided by The Modern Calligraphy Company.

·       The Radley leather handbag purchased can be personalised with the Gift in the Participating Stores on the day of purchase. The customer can choose for the handbag to be painted with up to two initials.

·       There are approximately 30 time slots available for the personalised handbag service at each of the Participating Stores. The Gift is subject to availability and timings. 

·       Radley cannot guarantee that every customer will receive a Gift.

·       This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online. 

·       One Gift per eligible purchase. Each customer is only entitled to up to five (5) Gifts in total.

·       This Promotion cannot be used in conjunction with any other voucher and cannot be exchanged for cash. 

·       The customer cannot return or exchange the product following the personalisation. 

·       This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with this Promotion. 

·       Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion. 

·       Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the free gifts in the event of non-compliance with these terms and conditions. 

·       Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk.

·       With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this Promotion or accepting or using the Gift. 

·       The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales. 

·       Promoter: Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP. 

Terms & Conditions for the Radley Win a Handbag Competition (the “Prize Draw”)

1. Introduction 

a)       The Prize Draw is organised and run by Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP. 

b)       By entering this Prize Draw you agree to these Terms and Conditions (the “Terms”) and any decisions reached by Radley, which are final and binding in all matters related to this Prize Draw. 

c)       The Prize Draw starts at store opening on 4^th November 2024 and ends at store closing on 10^th November 2024 in the Participating Store (the “Prize Draw Period”). 

2. Who can enter this Prize Draw? 

a)       Participants must be:

i.         residents of the United Kingdom;

ii.        have a postal address in the United Kingdom; and

iii.      be aged 18 or over.

b)       The Prize Draw is not open to directors, members, partners, employees, agents or consultants of Radley, any person who directly or indirectly controls or is controlled by Radley, or any supplier of goods or services in connection with the Prize Draw, or their spouses, life partners, business partners or immediate family members. 

c)       By entering the Prize Draw you hereby warrant that all information submitted by you is true, current and complete. Radley reserves the right to verify the eligibility of all participants and disqualify a participant for submitting false information. 

3. How does the Prize Draw work? 

a)       To enter the Prize Draw, participants must: 

i.                     spend £50 or more on Radley products in one transaction in the Participating Store (defined in clause 3(b) below) during the Prize Draw Period; and

ii.                    complete the Prize Draw entry form (the “Form”) with their full name and email address at the point of purchase
(together an “Entry”).  

b)       The Prize Draw is available at Radley Boundary Outlet Colne (Vivary Way, Colne, Lancashire BB8 9NW) (the “Participating Store”).

c)       The Prize Draw is not available at any Radley stores not listed above, any Radley concessions in third-party department stores, in any other Radley stockists or online. 

d)       Each participant can only enter the Prize Draw once. Multiple Entries are not permitted. Only the first Entry by each participant will be accepted and constitute a valid Entry.  

e)       Forms will be made available to participants at the checkout of the Participating Store at the point of purchase. For the avoidance of doubt, only completed Forms will constitute a valid Entry.

f)        All Entries must be received by Radley during the Prize Draw Period or they will be void. Radley will not accept responsibility for:

i.                     Prize Draw Entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or 

ii.                    any change in dates, times or cancellations or other arrangements that may prevent a winner from accepting, taking or using a prize. 

g)       On 11th November, one (1) winner will be selected at random, using a random computer-generated process, from all valid Entries received.  

h)       The winner will be notified on 12th November via the email that they supplied as part of the Entry (the “Notification”).

i)         In order to receive their Prize, the winner will need to acknowledge receipt of the Notification, and provide Radley with the information requested in accordance with the instructions set out in the Notification, within seven (7) days of receipt. Failure to follow the instructions in the Notification within seven (7) days will result in the forfeit of the Prize and an alternative winner will be chosen.  

j)         The winner will need to choose and collect their Prize from the Participating Store within 30 days of the date they provide Radley with the information requested in the Notification (as set out in clause 3(i)). 

k)       The winner may be required to provide Radley with proof of purchase and identification in order to verify compliance with the eligibility requirements for the Prize Draw. 

l)         If a winner is found to be ineligible or fails to comply with the Terms, then the winner may, in Radley’s sole discretion, be disqualified and an alternate winner will be selected. 

4. What is the Prize? 

a)       There will be one (1) winner in total.

b)       The winner will receive one Radley handbag of their choosing from the Participating Store (the “Prize”). 

c)       Any other expense outside of those specified in the Prize details will be the sole responsibility of the winner. 

d)       The Prize is redeemable at the Participating Store only. In order to collect their Prize, the winner must:

i.         notify the Participating Store in advance of their visit; and

ii.        provide a form of photo ID, such as a passport or driving licence, to staff before choosing and collecting their Prize.     

e)       The choice of Prize is subject to stock availability at the Participating Store only and cannot be redeemed online or at any Radley stores, concessions or stockists aside from the Participating Store.

f)        The Prize is not redeemable on the Picture Bag range. 

g)       Prizes are non-transferable, non-exchangeable, and have a cash value of zero. Prizes are for personal use only and are not for resale. Prizes may be forfeited in the event that Radley determines that the Prize is being misused. Radley reserves the right to substitute a prize of an equal or greater value in its absolute discretion.

5. General 

a)       Radley reserves the right to amend the rules of the Prize Draw, to withdraw the Prize Draw at any time if circumstances beyond its control make this unavoidable, or to cancel the Prize in the event of non-compliance with these Terms. 

b)       Radley will use your personal details to contact you for administrative purposes relating to this Prize Draw.  

c)       If you have elected to be added to Radley’s email database, you will also receive promotional emails with offers, news, products and information. You can unsubscribe at any time.  

d)       Radley will keep your personal information safe and will use your personal information in accordance with the privacy policy available on its website (www.radley.co.uk/help/privacy-cookie-policy/).  

e)       The winner’s surname and county will be made available. The winner will have the right to object to this information being published or to request a reduction in the amount of information being published. Radley may be required to provide this information to the relevant regulatory authorities. 

f)        The decision of Radley regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it. 

g)       Any cancellation or changes will be posted on the relevant Prize Draw page at www.radley.co.uk.  

h)       With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered, as a result of entering the Prize Draw, failing to win, winning, accepting or using a Prize. 

i)         This Prize Draw is run by Radley. Any complaint about the Prize Draw should be directed to Radley. 

j)         If you require any help or have any enquiries relating to these Terms please contact Radley at the address above.  

k)       These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. 

Terms and Conditions for the Boundary Outlet Personalisation Promotion

• Each customer that purchases a Radley leather handbag at a Participating Store during the Promotion Period will be entitled to one free handbag personalisation service (the “Gift”). 

• This promotion is valid from: 

o   11 am until 6 pm (BST) on 3^rd October 2024 at the Radley store in Boundary Outlet Sheffield; and 

o   11 am until 6 pm (BST) on 4^th October 2024 at the Radley store in Boundary Outlet Colne

(the “Promotion Period”). 

• The promotion is only available at the following Radley stores: Radley at Boundary Outlet Sheffield (Catcliffe Retail Park, Poplar Way, Catcliffe, Rotherham, S60 5TR) and Radley at Boundary Outlet Colne (Vivary Way, Colne, BB8 9NW) (the “Participating Stores”). 

• The qualifying Radley leather handbag can be personalised with the Gift on the day of purchase at the Participating Store where the item was purchased. The customer can choose for the handbag to be painted with up to two initials. 

• The Gift will be provided by Inkspiration Artist.
• There are approximately 30 time slots available for the personalised handbag service at each of the Participating Stores. The Gift is subject to availability and timings.  

• Radley cannot guarantee that every customer will receive a Gift. 

• This promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online. 

• One Gift per eligible purchase. Each customer is only entitled to up to five (5) Gifts in total. 

• This promotion cannot be used in conjunction with any other voucher and cannot be exchanged for cash.  

• The customer cannot return or exchange the product following the personalisation.  

• This promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the promotion. 

• Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this promotion.  

• Radley reserves the right to amend the rules of this promotion, to withdraw this promotion at any time if circumstances beyond its control make this unavoidable, or to cancel the Gifts in the event of non-compliance with these terms and conditions.  

• Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk. 

• With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift. 

• The promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales.  

• Promoter: Radley + Co Ltd (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.  

Gift With Purchase Promotion – Pawsome Pooch Event at Clarks Village

• Each customer that spends £70 or more in one transaction on Radley products at the Radley’s Clarks Village store during the Promotion Period, will be entitled to one free Radley Summer Craft Medium Open Top Tote in Panna Cotta (SKU: C1388745) (the “Gift”). This Promotion is valid during store opening hours on 7^th and 8^th September 2024 (“the “Promotion Period”). 

• There are eighty (80) Gifts available in total, with forty (40) Gifts available on each day at the Participating Store during the Promotion Period. Style is subject to availability and demand. Radley cannot guarantee that every customer will receive a Gift. 

• The Promotion is available at the Radley Clarks Village store (Unit 16/17, Clarks Village, Farm Road, Somerset, BA16 0BB) (the “Participating Store”). 

• This Promotion is not available at any other Radley stores, any Radley concessions in third-party department stores, in any other Radley stockists not listed above or online. 
• The Gift can only be claimed at the time of purchase.

• Each customer is only entitled to one (1) Gift. 

• This Promotion cannot be used in conjunction with any other voucher, offer, promotion or discount and cannot be exchanged for cash. 

• If the customer returns the product that made them eligible for the Promotion, then the customer must also return the Gift. 

• This Promotion is only open to UK residents aged 16 years and over excluding employees of Radley, their immediate families and anyone else associated with the Promotion. 

• Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Radley, which is final and binding in all matters related to this Promotion. 

• Customers are encouraged to read these terms and conditions in conjunction with Radley’s online terms and conditions at www.radley.co.uk. 
• If you have elected to be added to Radley’s email database at the point of purchase, you will also receive promotional emails with offers, news, products and information. You can unsubscribe at any time. Radley will keep your personal information safe and will only use your personal information in accordance with the privacy policy available on its website at https://www.radley.co.uk/policy/privacy-cookie-policy.

• Radley reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel free gifts in the event of non-compliance with these terms and conditions. 

• With the exception of liability which cannot be excluded by law, Radley is not liable for, and you release Radley from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this promotion or accepting or using the Gift. 

• The Promotion and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales. 

• Promoter: Radley + Co Limited (“Radley”), who can be contacted at Etheridge Avenue, Brinklow, Milton Keynes, MK10 0BP.