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CONTACT US

Festive Season Hours

Our customer care hours will be different during the festive period. Please check the table for the holiday hours.
Day Opening Hours
Christmas Eve 10am - 2pm
Christmas Day Closed
Boxing Day Closed
New Year's Eve 10am - 2pm
New Year's Day Closed

Have a Question?

You may find your answer in our FAQ’s section here or you can contact us through one of the below methods.

If you no longer have the pre-paid free returns label please use our FAQ's page here for a link to generate.

If you are contacting us about a web order that you have already placed, then please include your order number when contacting us.

EMAIL US

customercare@radley.co.uk

CALL US

UK & International: +44 (0) 191 743 3905

  • Customer Care Line (GMT):
    • Christmas Eve      10am - 4pm
    • Christmas Day      CLOSED
    • Boxing Day            CLOSED
    • 27th December    11am - 4pm
    • 28th December    CLOSED
    • 29th Decemeber  CLOSED
    • 30th December    10am - 5pm
    • 31st December      10am - 5pm   
    • 1st January              CLOSED
    • 2nd January           10am - 5pm                 
  • Live Chat (GMT): 
    • Christmas Eve      10am - 4pm
    • Christmas Day      CLOSED
    • Boxing Day            CLOSED
    • 27th December    11am - 4pm
    • 28th December    CLOSED
    • 29th Decemeber  CLOSED
    • 30th December    10am - 5pm
    • 31st December      10am - 5pm   
    • 1st January              CLOSED
    • 2nd January           10am - 5pm    
  • Order Line: Our order line is currently closed. Please place your order via our website instead.

 

*Watches: For queries regarding your watch warranty including repairs, spare parts and straps, please call 0121 524 1400 or email radleywatches@peershardy.co.uk